FAQ

Frequently asked questions 

 Q: When will I receive my order?

Every customer will receive a tracking number upon shipping your order, you should receive an email with this information as soon as its shipped. If your package has not yet been shipped please visit our Shipping and handling page or Preorder updates page for details on when to expect your package to be shipped!

Q: What is the diffrence between A and B grade?

Please visit our Product grading scale page to see how we grade our products!

Q: can I buy your products in person?

Yes! We attend conventions all year round. Please visit our Upcoming Events page to see if we will be at an event near you! Additionally we have a pop-up section in the plant nursery Country Grove Gardens for you to visit any time of year!

Q: Can I buy your mystery Boxes online?

No, our mystery boxes are convention exclusives, however we may occasionally post mystery scoops on our online store!  

Q: Do you accept commissions?

Yes! Please message us on instagram for more details!

Q: What is a preorder?

"Preordering" means you are purchasing an item that has not yet been produced. It is essentially reserving the item in advance before it is in-stock. Preordered items will not ship immediately and can take several weeks to months to be produced, quality checked and then shipped out. Preordering helps me, the seller, know how much of an item to order to ensure that all customers get the items they want and allows me to fund the production costs of these items! Please note that if you place one order with multiple items, including preorder items, your package will not ship until all preorder items arrive to me. If you would like the instock items in your orders to ship first, please place them in a separate order!

Q: Do you do wholesale?

Yes! Please contact me at xxpeanutbutterpigsxx@gmail.com for our wholesale catalog!